Privacy Policy
Effective date: June 30, 2026
This Privacy Policy describes how Titan Chimney Cleaning Greater Buffalo handles personal information collected through its website, titanchimneycleaninggreaterbuffalo.com. It applies to anyone who visits the site, fills out a quote request, uses a chat feature, or otherwise submits information through any form on the site. By using titanchimneycleaninggreaterbuffalo.com or sending in a service request, a visitor accepts the practices described here. If you do not agree with this policy, please do not submit personal information through the site.
1. How Long Information Is Kept
Titan Chimney Cleaning Greater Buffalo keeps personal information only for as long as it is needed. In practice, that means holding onto the details of a service request long enough to coordinate follow-up and, once the matter is resolved, retaining records only as required by applicable law or standard business recordkeeping obligations. When information is no longer needed for either of those purposes, Titan Chimney Cleaning Greater Buffalo disposes of it.
2. Links to Other Websites
Pages on titanchimneycleaninggreaterbuffalo.com may include links to outside websites — for example, manufacturer product pages, supplier sites, or local resource directories. Those sites are not operated by Titan Chimney Cleaning Greater Buffalo, and this Privacy Policy does not extend to them. Titan Chimney Cleaning Greater Buffalo has no control over how those sites collect or use visitor information, and visitors should review the privacy notices of any outside site they choose to visit.
3. Who Receives Your Information
When a visitor submits a quote request or service inquiry through titanchimneycleaninggreaterbuffalo.com, the contact details and project information provided are passed along to the local home-service professionals and affiliated companies in the Buffalo, NY area who are positioned to respond, provide pricing, and carry out the requested work. These are working businesses and tradespeople — not employees of Titan Chimney Cleaning Greater Buffalo — and once your information reaches them, they operate on their own terms and may reach out to you directly by phone, text, or email regarding your request.
Titan Chimney Cleaning Greater Buffalo may also share information as required by law, in connection with a legal process, or to protect the rights and safety of the company and its users.
4. Your Choices
Visitors have the following options regarding their personal information:
- Opt out of text messages: Reply STOP to any text message to stop receiving SMS communications.
- Ask what is on file: A visitor may request a summary of the personal information Titan Chimney Cleaning Greater Buffalo holds about them.
- Request deletion: A visitor may ask Titan Chimney Cleaning Greater Buffalo to delete their personal information by submitting a request through the contact page.
Titan Chimney Cleaning Greater Buffalo will respond to these requests within a reasonable time and in accordance with applicable law.
5. What Information Is Collected
Titan Chimney Cleaning Greater Buffalo collects information in two ways: directly from visitors and automatically through the website.
- Submitted information: When a visitor fills out a contact form, quote request, or chat window, or calls in, Titan Chimney Cleaning Greater Buffalo may collect name, phone number, email address, service address, and a description of the project or service needed.
- Technical information: The site automatically collects basic data about how it is used, including which pages were visited, the type of browser used, and general device information. This data is used to keep the site functioning properly and is not linked to individual identities in most cases.
6. Text Message Communications
If a visitor provides a mobile number and consents to texts, Titan Chimney Cleaning Greater Buffalo or its service partners may send SMS messages related to the submitted request. Message frequency varies depending on the nature of the inquiry and follow-up activity. Standard message and data rates may apply depending on the visitor’s mobile carrier and plan. To stop receiving text messages at any time, reply STOP. To get assistance, reply HELP.
7. Consent to Be Contacted
When a visitor submits a form, initiates a chat, or sends information through titanchimneycleaninggreaterbuffalo.com in any other way, that action signals agreement to two things. First, it authorizes Titan Chimney Cleaning Greater Buffalo to share the submitted information with the service professionals and companies described in Section 3. Second, it grants permission for Titan Chimney Cleaning Greater Buffalo and those businesses to follow up by phone call, text message, or email regarding the request.
Agreeing to receive calls or texts is not a requirement for purchasing any service. A visitor may choose not to be contacted by those methods without affecting their ability to hire a service provider through other means.
8. Questions About This Policy
If you have questions or concerns about this Privacy Policy, or would like to submit a data request, please reach out through the Titan Chimney Cleaning Greater Buffalo contact page. Titan Chimney Cleaning Greater Buffalo will make reasonable efforts to respond promptly.
Last updated: June 30, 2026. © 2026 Titan Chimney Cleaning Greater Buffalo. All rights reserved.